Support Options for eBOARDsolutions Products

We understand that quick access to great support is key to your decision to invest in any technical solution for your district.  

Once you log into your eBOARD site, you will see a Help tab appear in the bottom right corner.   Simply click on it to access our exclusive integrated video-rich HELP  or one of our support options listed below.

Online Case Submission Form for Support Tickets and Feature Requests

If you need help or have a suggestion on how we can improve our software, you can submit a support ticket using our online support form. Submitting through our support case system will allow us to better track your issue, idea or question.

Chat "Live" with one of our knowledgeable Support Representatives

From the support options page in eBOARD or eMEMBERSHIP, you will have the option to click on the "Live Support" link to begin a live chat with one of our service representatives. Live Support is available M-F from 8:00 AM - 5:00 PM EST

Contact us by Telephone

If you prefer, you can call us at 770.822.3645 or 877.404.7707
M-F 8:00 AM - 8:00 PM EST

An on-call emergency support representative is available 24/7 for any priority 1 support needs. Please use this service only if your site becomes unavailable and you cannot wait for standard support hours.