Support Options for eBOARDsolutions Products
We understand that quick access to great support is key to your decision to invest in any technical solution for your district.
The choice is yours...
Use our Online Case Submission Form for Support Tickets and Feature Requests
If you need help or have a suggestion on how we can improve our software, you can submit a support ticket using our online support form. Submitting through our support case system will allow us to better track your issue, idea or question.
Contact us by Telephone
If you prefer, you can call us at 770.822.3645 or 877.404.7707
M-F 8:00 AM - 8:00 PM EST
An on-call emergency support representative is available 24/7 for any priority 1 support needs. Please use this service only if your site becomes unavailable and you cannot wait for standard support hours.
Chat "Live" with one of our knowledgeable Support Representatives
From the support options page in eBOARD or eMEMBERSHIP, you will have the option to click on the "Live Support" link to begin a live chat with one of our service representatives. Live Support is available M-F from 8:00 AM - 5:00 PM EST
User Forum
From the support options page in eBOARD or eMEMBERSHIP, you will be able to access our free User Forum to pose questions and collaborate with other eBOARD or eMEMBERSHIP users.