eBOARDsolutions - eMEMBERSHIP

Key benefits

Management of member information and demographics
Makes communication with members via email, fax & mail easy and quick
Simplifies event management and registration process
Provides multiple reporting capabilities
Automates invoice process, including reminders
Streamlines staff time for data input

Ease of Use

Toll-free telephone support (1-877-404-7707)
Live chat instant messaging with a customer support representative
Online training
Web training
User group discussion forums
Support Ticket

Member Management

Track pertinent information on members and others including demographic, political, services, member visits by staff, etc.
Easy management of groups of people and/or organizations.
Committee management
Log visits/meetings on members
Users can make public or private notes on any member record.
Member Updates: Allow members to login to a private site to view their information and submit changes online.
Staff Updates: Allow staff to submit changes to database administrator to streamline data processing time.
Duplicate record management
Integration capabilities with external legislative tracking and grassroots lobbying system.

Communications

Broadcast email/fax/postal mail service for any group or committee with just a few clicks of the mouse.
Email capability from any member record. Email communications can be flagged for public or private view and are tracked within system for future reference.
Quickly print mailing labels on groups and/or committees
Mail merge functionality

Event Management

Complete management of meetings and events including registration, invoicing, badges, reports, CEU tracking, email reminders, etc.
Automatic creation of online registration forms for meetings. Registrations are automatically entered into system streamlining data entry process.
Event registration tracking for quick view on attendance
Email registration confirmations and invoices
Track Banquet Event Orders (BEOs) for your meetings

Reporting

Customized reporting system.
Comprehensive member profile reports. With the click of a button, find out all the info you need to know about a member, i.e. profile, political information, services used, meetings attended, outstanding invoices, staff visits to that member, staff notes, people associated with the member, etc.
Integration with company website to automate posting of data to web
All record addresses are linked directly to MapQuest to quickly print directions.
Track UPS or FedEx shipments.
Management of organization calendar which can then be made available on your website.

Accounting

Accept online credit card payments (from 6 merchant processors).
Automatic membership dues billing reminders
Accounts Receivable tracking.
Invoicing for membership renewal notices, member services and meetings.

Testimonials

"eMembership has revolutionized how we communicate with our members. The power to instantly access data about conference registrations, or to email groups within our membership, or to work with the registration process has significantly improved our operations."
– Jeannie M. (Sis) Henry, Executive Director of the Georgia School Boards Association.

Security

Ensuring that your system is up and running and that your data is protected is paramount. EBS is committed to this through the following:

Written and tested disaster recovery plan
Controlled physical access to space where servers are located
Hard drive and memory redundancy on servers
Daily back-ups
SSL encryption
Firewall protection
Server monitoring
Offsite replicated server environment

Support

EBS prides itself on its commitment to supporting customers and has multiple ways to help including:

Toll-free telephone support
Live chat instant messaging with a customer support representative
Frequently Asked Question Knowledgebase
Online training
Onsite training
Web training
User group discussion forums

eMEMBERSHIP • Membership Management